AMD 19. 3. 1 Graphics Driver Crash When Loading Netflix (Fixed)
AMD 19. 3. 1 Car owner Issue: Whole PC Freezes When Loading Netflix
Advantages
Users who have got recently updated their AMD graphics individuals to version 20. 3. 1 have got reported experiencing the severe issue in which their entire PC freezes indefinitely when attempting to insert Netflix. This problem has been verified to affect each AMD Radeon RX and Vega series graphics cards.
Signs
When affected customers try to fill Netflix, either by way of the web browser or the desktop computer application, their overall PC will stop completely. The monitor will become unconcerned, and all suggestions devices will cease to function. The only way in order to recover from typically the freeze is to be able to perform a difficult reset by pushing the power switch on the computer system case.
Cause
This root cause regarding this issue is usually still under investigation by AMD. Even so, it is assumed to be linked to a compatibility issue between the fresh driver and Netflix's video decoding process.
Workaround
Until AMD releases the correct for this issue, there are some sort of few workarounds that will users can consider:
- Rollback in order to a prior driver edition: Do away with the AMD 19. 3. 1 car owner and reinstall the elderly version, many of these as 19. 2. 2.
- Disable hardware acceleration in Netflix: Launch the Netflix internet browser or personal computer program and head out to Settings > Playback. Uncheck this box next to " Use equipment velocity when accessible. "
- Switch to the different visitor: Try out loading Netflix in a different web visitor, such mainly because Google Chrome or Mozilla Firefox.
Possible Solutions
AMD is aware associated with this issue and even is working on a fix. Within the meantime, users are advised to use the workarounds pointed out above. This following possible alternatives may also aid:
- Update Home windows: Guarantee that your House windows operating system will be up to date with the latest safety measures patches and updates.
- Update THE BIOS: Check with your hauptplatine or system manufacturer for any accessible BIOS updates of which may well improve suitability with the AMD driver.
- Reinstall Netflix: Do away with and reinstall this Netflix web internet browser extendable or personal computer software.
- Disable overclocking: If you have overclocked your AMD GRAPHICS, try resetting this to default configurations.
Conclusion
The AMD 19. 3. 1 graphics car owner issue that will cause whole PCs to be able to freeze when loading Netflix is a new significant problem the fact that affects many people. While AMD will be working on a solution, users can use the workarounds mentioned above to be able to mitigate the matter until a fix is released. That is important in order to check for updates regularly and adhere to the official AMD support channels for the latest details on this make a difference.